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GENERAL CONDITION

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OUR GENERAL CONDITION

Here are the conditions to respect before any trip with Provence Travel.

– Reservations are compulsory for all excursions.

– Price per person(Minimun of 2 people for departure)

– Pick-up and return at Avignon tourist office.

– Excursion in air-conditioned minibus with guide-driver.You will get some information in the car.

– You can walk around individually in the city.

– The entrance tickets, meals are included when indicated. We can not be responsible in case of delay,strike,closed establishment, weather condition, strong wind , loss or theft of any personal belonging.

– 1 piece of medium sized luggage is allowed per person. Hand luggages should be small enough to be carried on your lap. Costs incurred transferring extra luggage must be covered by you.

– Half price for children 3 to 12 years old.

– Free for children under 2 years old.

– Except departure date, please contact us to see availability.

 

– In case of clients delay,the driver will only wait for a maximun of 10mins. Provence travel can not be held responsible for delays due to the traffic conditions.

– Less than 48 hours before departure 20% of the tour price

– Less than 24 hours before departure 40% of tour price.

– Same day 100% of tour price. No refund for any client who voluntarily discontinues any of the tours or misses the tour due to late arrival.

How do I know if my order has been successfully placed?

Once you have placed an order, you will receive an email confirmation listing all the relevant details of the transaction. Please be sure to check your spam folder as well.

When do you charge the credit card?

Your card will be charged immediately when you place an order. Please make sure that you have enough credit on your credit card. Otherwise the transaction will be declined.

Is my credit card information secure?

All credit card transactions on the website are processed using a secure online payment gateway that encrypts your card details in a secure host environment. This data will be fully encrypted and used only to process the card transactions you have initiated.

Translated with www.DeepL.com/Translator (free version)

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